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Contact Information

Email: support@teehit.com
Or reach out to us using the contact form on our website.

Customer Support – We’re here to help!

E-mail: support@teehit.com
Phone: +19177189340

Customer Service Hours (GMT+10/AEST):
Monday – Friday: 09:00 AM – 5:30 PM
Saturday & Sunday: 10:00 AM – 3:00 PM

Preferred method of contact: email
We aim to respond within 24 hours.

Dispute Resolution

In Australia, if a consumer dispute arises, you can seek assistance from relevant consumer protection agencies, such as the Australian Competition and Consumer Commission (ACCC) or your local Fair Trading office.

Under Australian Consumer Law, you are entitled to remedies if products or services fail to meet your rights under the law. We aim to resolve disputes directly with our customers in a fair and timely manner.

While we are not obligated to participate in dispute resolution proceedings before a consumer arbitration board, we always encourage customers to contact us first to resolve any concerns.

For any complaints or issues regarding your order, please reach out to our customer support team through the contact details provided above. We’re committed to assisting you promptly and resolving any problems.